Team

Our Technicians

Walter Reed

Project Assistant / Installation
Experience: 25+ Years
  • Works Directly With Project Manager
  • Carpentry and Other Trade work experience
  • OSHA 10 Certified
  • General utility work in the field.

Bryan LaCross

Plumber Service Department
Experience: 8+ Years
  • Service Plumber
  • Rough-ins and New construction
  • Electrical Engineering and Architecture Education
  • Master Certified Auto Technician for 23 years
  • Occasional In-House Mechanic
  • OSHA 10 Certified

Jonathan Starkweather

HVAC Installer
Experience: 35+ Years
  • Lead HVAC Service Technician

  • Licensed Journeyman Plumber

  • LG Excellence Certified

  • EPA Refrigeration license

  • Highly recommended by his peers

  • HVAC Check Certified

  • Cape Cod Tech Graduate

Joe Inkley

HVAC Installer
Experience: 7+ Years
  • Former Co-Op Student
  • LG Excellence Certified
  • LG Ductless/Ducted Installer
  • OSHA 10 Certified
  • EPA Refrigeration License
  • Cape Cod Tech Graduate
  • Hobby: More Work

Kiondra Boutin

HVAC Installer
Experience: 6+ Years
  • Former Co-Op Student
  • LG Ductless/Ducted Installer
  • OSHA 10 Certified
  • EPA Refrigeration License
  • Plymouth South HS graduate 

Jay Cruz

HVAC Installer
Experience: 7+ Years
  • OSHA Confined Spaces Certified 
  • OSHA 10 Certification
  • Dennis-Yarmouth HS Graduate

Chris Howlett

Warehouse Operations
  • Served 4 years in the United States Navy aboard the U.S.S. Nashville LPD-13
  • Retired elevator Service Mechanic of 25yrs
  • OSHA 10 certification
  • Certified forklift operator
  • DOT certification medical card  
  • Hobby: Tinkering and Bass Guitar

Gerard "Jay" Devlin

Plumbing Installation Dept
Experience: 21+ Years
  • New Construction Rough-ins
  • Licensed Journeyman Plumber
  • OSHA 10 Certified
  • Skilled Carpenter

Colby Martin

HVAC Service
Experience 2+ Years
  • OSHA 10 Certified
  • EPA Refrigeration License
  • Monomoy HS Graduate
  • Cape Cod Tech HVAC Night School Graduate
  • Hobby: Photography

Darren Bassett

HVAC Service/Installer
Experience: 23+ Years
  • LG Excellence Certified
  • EPA Refrigeration license
  • Cape Cod Tech Graduate
  • Hobby; NASCAR and Bruins

Our Estimating Team

James Pazakis - HVAC / Commercial Plumbing

Experience: 30+ Years
  • Installation/Project Department Scheduler
  • Specialized Training in High-Efficiency hot water was heating
  • Specialized Training on Boiler Controls & Heating System Circuitry
  • New Construction Rough/Finish
  • Company Estimator 
  • OSHA 10 Certified
  • LG Excellence Training
  • Manual J Heat Loss processor
  • Licensed Master & Journeyman Plumber
  • Licensed Master Sheet Metal Installer
  • Licensed Master Pipefitter
  • President of the Cape Cod Plumbing and Gasfitting Association. 
  • Co-Chair – Dennis Old Kings Highway Regional Historic District Commission. 
  • Chairperson – Cape Cod Tech Plumbing Shop Advisory Board.
  • Board Member – Cape Cod Tech HVAC Shop Advisory Board
  • Board Member – Cape Cod Tech Foundation. 
  • Cape Cod Tech Graduate
  • Favorite things: Spending time with his three daughters and occasionally playing a round of golf

Olivia Pazakis - Heat Pumps

HVAC Dept Administrator
Experience: 4+ years
  • Manual J Heat Loss processor
  • LG Excellence Certified
  • Safety Officer OSHA 10 & OSHA 30 Certified
  • Heat Pump & HVAC Estimator and Coordinator
  • Cape Cod Tech Graduate
  • Hobby: JDM (Japanese Domestic Motors) Cars and Cars in general

David Simmons - Residential plumbing / Hydronic heating systems

Heating Service Dept
Experience: 19+ years
  • Heating Service Dept
  • Experience: 19+ years
  • Specialized Training in High-Efficiency hot water heating
  • Specialized Training on Boiler Controls & Heating System Circuitry
  • Heat Transfer Products Expert
  • Combustion Analyzer Training. 
  • Licensed Master Plumber
  • OSHA 10 Certified
  • Former Town of Sandwich Inspector

Maxwell Burke

"Executive" Assistant
  • Bryant University Graduate 
  • Finance and Economics background 
  • Certified Treasury Manager 
  • Former Treasury Management Specialist
  • Plumbing and HVAC Scheduling Coordinator 
  • Hobby: Cooking

Our Administration

Mallissa Hall—Customer Service Rep

Experience: 20+ Years
  • Service Department Scheduler/Dispatcher
  • Highly Knowledgeable in Our Customer Base
  • Seasonal Winterization Coordinator
  • An Absolute Charm to Speak with on the Phone
  • Cape Cod Tech Graduate
  • Member of the Board of Governors of The Cape Cod Dart League
  • Hobby: Dart Leagues

Laura Birchett - Office

Experience: 30+ Years
  • Service Department Scheduler/Dispatcher 
  • Graduate Nation Academy of Paralegal Studies
  • Graduate of Xinnix Mortgage Academy
  • Massachusetts Licensed Real Estate Salesperson
  • Notary Public
  • Hobby: Guitar

Shana Gagnon - Office

Accounting Dept
Experience: 12+ Years
  • Bookkeeper
  • Master’s Degree from University of South Florida — Go Bulls!
  • Bachelor’s in Business Administration and Marketing
  • Billingual – French, English
  • Licensed Realtor in FL (& soon to be MA)
  • Hobby: Avid Dog Lover